KEROS

ProDIGIQ’s Quality Management System, KEROS, is a comprehensive aviation software platform designed to help Air Navigation Services organizations manage their quality programs in one centralized environment.

KEROS provides an intuitive platform for scheduling and conducting quality management processes, including audits, inspections, and other quality management processes. KEROS allows Air Navigation Service Providers to manage and mitigate non-compliances by assigning Corrective Actions to reported Findings and providing a closed loop process to ensure completion and verification of Corrective Actions.

The system also supports third-party access, offline submissions, configurable user settings, and advanced reporting. Comprehensive analytics and dynamic dashboards provide greater visibility into quality activities and support data-driven decision-making.

A Quality Management System provides a structured approach for managing and improving organizational processes. ISO 9001:2015 defines quality in terms of the degree to which requirements are fulfilled, while ISO 9000 identifies key quality management activities such as planning, control, assurance, and improvement.

Within Air Navigation Services, a QMS helps organizations establish consistent processes and measure how effectively those processes are being carried out. It also provides a framework for identifying nonconformities and ensuring that corrective actions are completed and verified.

While quality and safety are distinct, quality management systems and safety management systems (SMS) are highly complementary and often integrated to work closely together and achieve the overall goal of aviation safety. QMS is the foundation for SMS in aviation. QMS has already established many of the processes that the SMS requires, such as management review, analysis of data, corrective action, and internal audit. Some improvements to QMS processes are needed to fully meet SMS requirements.