Safety Management System (RHODES)


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Operational Efficiency

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System Details

RHODES assists airports with increasing employee, passenger, and tenant safety. RHODES can efficiently track hazards, incidents, and accidents in real-time to provide essential safety data to airport staff. ProDIGIQ’s modular system enables easy submission of hazards, incidents, and accidents, directly from the portal or through a website widget with anonymous submission capabilities.

RHODES takes safety management to a new level by aggregating the risk assessments of investigators and visualizing it in a risk matrix. ProDIGIQ’s airport SMS solutions meet the ICAO, OSHA, and FAA standards.

RHODES Overview

  • Hazard, Incident & Accident Module: Monitor and update safety events in real-time with the capability to attach photos, audio and videos that can be viewed within the system
  • Investigation Module: Open, assign and update an investigation from a submitted hazard, incident or accident
  • Dashboard & Reporting Modules: Data visualization of current and historical events and investigations in heat map and chart formats to see trends and gain insights
  • Customizable features: Able to easily export data at every stage of analysis to Business Intelligence tools

Key Benefits

  • Reduce insurance, staffing and legal costs related to airport safety
  • Increase airport safety by proactively detecting and addressing safety issues
  • Improve compliance with FAA, ICAO and OSHA standards
  • The user-friendly interface helps the user become proficient with the system promptly
  • Seamlessly procure solution through GSA Schedule

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Benefits of SMS

According to the FAA, implementation of a robust Safety Management Systems (SMS) at airports can contribute to continuing the improvement of aviation safety by helping airports detect and correct safety problems before they result in incidents or accidents. SMS ensures all safety risks have been identified, assessed and mitigated when implemented properly.

The Four Pillars of SMS

The four key components, or pillars, that make up a Safety Management System (SMS), are Safety Policy, Safety Risk Management, Safety Promotion, and Safety Assurance. To implement SMS effectively, all four pillars must be addressed by the organization.

Safety Policy

According to the FAA, Safety Policy focuses on an airport's commitment to safety. A critical task to complete for implementation of this pillar is to have an authorized and approved Safety Plan which is signed off by an airport’s executive team. This provides direction and a clear foundation for the SMS program to build off from. Additionally, the implementation of SMS documentation can provide further clarity into the airport’s safety procedures and policies.

Safety Risk Management

According to the FAA, Safety Risk Management (SRM/SRA) focuses on hazard identification and management of hazards with reactive, proactive, and predictive actions. Processes needed to implement this pillar include hazard analysis, identification of hazard consequences as well as a process to effectively communicate hazard findings throughout the organization. In addition to assessing hazards, Safety Risk Management also mandates that mitigating actions must be presented for hazards that present an unacceptable operational risk.

Safety Assurance

According to the FAA, Safety Assurance focuses on setting internal and external processes in place to be able to continuously monitor the health of an airport’s safety processes. As part of Safety Assurance, an airport should have both safety reporting and recurring audits as part of this pillar. Safety reporting should have processes established to identify risks and actively monitor an airport’s operations. Internal and external evaluations/audits are key to assessing the organization’s health and also provide insights into how strong its safety culture is.

Safety Promotion

According to the FAA, Safety Promotion focuses on improving the airport’s utilization of SMS and promoting and enhancing an airport’s culture for safety. Identifying safety training requirements for each level of management/employee group and establishing safety responsibilities can be a good first step for safety promotion. Second is the communication of safety information and continuous improvement/learning. This is best accomplished through the sharing of lessons learned from investigations, hazard report analysis, and operational safety assessments.

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