Flight Operations System (NAXOS)


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System Details

ProDIGIQ’s Flight Operations System, NAXOS, is a real-time system with the capability to plan, schedule, and manage resources for flight operations. The system facilitates the management of complex crew qualifications, seniority, license renewals, leave, and base transfer requests that can be aggregated and updated at anytime. It also allows for the planning of flight lines for the base stations, crew bidding, and crew assignments based on crew seniority and preference. NAXOS provides real-time information to enable the airline operations to manage and respond efficiently to last minute crew disruptions, swap requests, and crew-related aircraft disruptions on day of operations. It can also manage crew pay and allowance, generate reports for accounting, and export data for payroll processing in a variety of formats. NAXOS automatically ensures all activities entered within the system comply with rules and regulations set forth by the FAA, ICAO, Transport Canada (if applicable), unions, and the airline.

NAXOS Modules

NAXOS Overview

  • Real-time portal that allows crew to bid for work based on seniority, preferences, and qualifications
  • Allows crew to make swap, time-off, and base transfer requests
  • All activities are checked for compliance with applicable rules and regulations
  • Real-time visibility of changes in scheduling and crew availability
  • Graphical representation of key performance indicators and metrics
  • Drill-down capability from analytics to generate reports for future planning
  • Congurable dashboard for different types of users and varying access levels
  • Administrative privileges for developing efficient crew schedules to meet business objectives
  • Flexible and scalable solutions to facilitate new processes as needs evolve

Key Benefits

  • Centralized online portal to help plan, schedule, and manage the complex task of flight and crew operations
  • Able to set timelines and alerting features for crew and airline operations
  • Able to manage crew qualifications, training, and payroll processing
  • Increase personnel engagement with intuitive interface
  • Increased personnel confidence in accuracy of bidding/scheduling awards
  • Elimination of duplicated efforts

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Contact us to request more information on this product. We'll be happy to send product brochures, provide references from our airlines, and speak with you further to understand how we can help your airline.

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Additional Subject Information

Pilot Bidding Process and How it can be Improved

One of the most complex aspects of Flight Operations is the Bidding process. Pilot/Crew Bidding is a process that allows pilots and crew members to have some input as to what their flight schedules will look like and also allows them to request preferred time off and home base transfers. All pilots and crew members have their idea of what the ideal schedule looks like for them. The bidding process allows them to bid on specific lines that best fit their individual needs.

The line bidding process consists of a complex series of steps involving both pilots/crew members and a designated scheduler. The first step in the process involves the initial creation of the lines. After the lines have been created, pilots and crew members can state their line preferences by submitting bids. Placing a bid is a pretty straightforward process, but what makes the bidding process complicated is fairly and correctly awarding bids. Awarding a line takes copious amounts of time and has a substantial risk for human error due to the number of compliance, union, business rules, and other factors that the scheduler will need to consider before awarding the bid. Only after the scheduler reviews all bids and awards each line, can the airline finalize its flight schedule. Managing this process manually or inefficiently can burden an airline's personnel with laborious and time-consuming work and ultimately end up being very costly due to the inefficiency in the process.

Procuring an effective software solution to manage this process can provide an airline with substantial cost savings by streamlining the process, as well as improve accuracy by eliminating human error. A solution that automates this process can also provide additional advantages that can further benefit an airline. Reporting, automatic alerting, and analytics dashboards can also provide airlines with operational insights that can help in decision making and also significantly improve communications.

Benefits of Flight Operations Software

  • Increased employee engagement
  • Reduction of labor and associated labor costs
  • Increased transparency of crew qualification and seniority
  • Stronger control and insights into day-of operations

Signs That Flight Operations Software is Needed

  • Airline has a laborious and time consuming scheduling and crew bidding process
  • Duplication of work for flight operations processes
  • Lack of transparency in the current bid awarding process
  • Cumbersome duty hour monitoring process
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