Aviation Industry

Critical Aspects of an Effective Safety Management System

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In the Aviation Industry, organization is crucial to FAA compliance. In the past, when tracking information regarding safety issues such as incident documentation, event response, and follow-up procedures, the most common method to capturing this critical information had been through paper and pen.

However, a new alternative has been surfacing. Recently, more and more airports are moving towards an online system to automate their safety management process. For airports, these systems allow them to proactively address safety issues, document and avoid potential hazards, and improve their incident response procedures.

There are 3 key attributes crucial to a Safety Management System (SMS) Solution.

Data Sharing and Documentation

Airports understand that incident documentation is critical to gaining operational insights which can help in the prevention of accidents and incidents. One of the key benefits of using software to manage SMS is the ability to provide various stakeholders with the ability to document safety information anywhere through the use of mobile devices. Airport stakeholders now have the capability to report safety issues, attach images to reports, and alert airport personnel regarding safety events, straight from the field. Not only can they submit reports more efficiently, but the information can be easily distributed and shared to relevant stakeholders. SMS solutions offer automated alerting capabilities that will automatically alert designated personnel of any safety events that have been reported.  

Using transaction logs to track development of a report or event provides clarity and organization to a system. From start to finish, transaction logs document the entire progress of a form, enabling the user to view any revisions, additions, or amendments that have occurred.


Using a configurable reporting system allows for ease of adaptation to changing events. Reports, submissions, and incidents are always developing, so keeping up with the associated documentation can be challenging. Configurable reporting systems provide a simple solution to this by offering user friendly forms that can adapt to the various changes airports face.

One way to permit dynamic access to the system is by using customizable rules and privileges. In having the ability to create specialized privileges, different access levels can be assigned to users that help divide labor and create a more organized safety management environment.

Queryable Data and Trend Analytics

Having queryable data makes trend analysis easy. By using a queryable system, critical details of an event such as description, causes, and severity can be searched by keywords or phrases that detect the similarities in various safety events. Additionally, this data can be visualized by specific fields to help provide a holistic representation of trends. These trends can be downloaded and shared to bring attention to important events.


As the aviation industry is transitioning to increased digitization, airports are starting to see the benefits that intuitive online solutions provide. These solutions allow a more efficient data gathering process, provide the flexibility to adapt with a constantly evolving airport, and revolutionize the safety management process for the better.

From general aviation airports and regional carriers to large hub airports and major airlines, hundreds of organizations trust ProDIGIQ for their aviation needs.

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